Our overriding aim is to ‘Make this bit of the world as good as it can be’, and that means not only being brilliant at what we do, but also ensuring that each one of our team feels good about coming to work. On good days, and challenging days we want everyone to feel supported and listened to.
Every day is different here, and we have a positive, can-do culture that you will pick up on right from the moment you come through our doors. Why not try us for size if you see a role that suits you? It could be the start of a beautiful relationship!
‘I’ve been with the Welch Group for 15 years. For a long time, I was working as Operations Manager, but since the move to Duxford I’ve stepped into the Compliance Manager role – something I’d wanted to do for years. Paperwork is my forte, so it felt like a natural fit.
The transition has been hard in some ways. It’s not easy letting go of something you’ve done for so long, or stepping back from the customer-facing side. But there’s also a real excitement in moving into compliance and seeing more of what makes the Welch Group run – the vehicle fleet, the nitty-gritty of the business. I’m genuinely enjoying getting into it.
One of the things I love most is being able to talk to people across the depots. Before, a lot of that was over the phone – now I get to see everyone face to face. Building those new relationships, working more closely with the directors and the wider team, has been really rewarding.
The biggest challenge is the sheer volume of information to take on. There are 35 years of knowledge to absorb from our existing fleet engineer, all while passing on my own knowledge to others at the same time. It can feel a little overwhelming. But the support across the board is just brilliant – I can be honest when I’m feeling the pressure, and everyone rallies round.
I feel proud to be getting involved with this side of the business. Genuinely, I don’t have anything bad to say. Lucky is probably the word.’
Our apprentices learn about all of the logistics industry, starting with forklift training in the warehouse and proceeding to driver training and office roles, if desired. We offer a market rate wage too, not just apprenticeship rates.
‘I’m currently on the apprenticeship in the yard, working my way up to get my Class One licence – and I’m actually quite close now. Just two more tests to go.
I found out about the apprenticeship through my partner, who is cousin to the current MD, Chris Welch. This might sound like an easy route in, but I still went through a proper interview process. She’d always spoken highly of Welch’s, and it’s definitely lived up to everything she said.
It’s very much a family business – you hear it from other people too. You come in not just to work, but to work as a family. That’s been really nice.
Every day is different. Some days fly by – others drag when it’s quieter and you’re trying to find things to fill the time. But I’ve surprised myself: I never thought I’d say this, especially when I was younger, but I actually like being busy. I genuinely look forward to lorries coming back to be loaded and getting drivers back on their way.
There’s not much I’d say I don’t enjoy. The odd challenge – like a pallet that’s fallen over and needs sorting without causing more damage – but that just makes it interesting.
I’d definitely recommend it as a career. I wouldn’t push anyone into it, but I’d try to convince them – especially working for a family business like this, rather than your average transport company.
The people here are what make it. Nine times out of ten, whoever you come across – walking through the front door or through the yard – they’re friendly, they’ll ask how you’re doing. Everyone just seems happy. You can walk up and chat to anyone.’
